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  • What is branding?
    Branding is the process of creating a unique identity for a business, product, or service that distinguishes it from competitors. It goes beyond just a logo—branding encompasses everything from visual elements (such as logos, colors, typography, and design) to messaging, tone of voice, and overall brand experience. A strong brand tells a story, evokes emotions, and builds trust with its audience. It helps shape how people perceive and connect with a business, ensuring consistency across all touch points—whether online, in print, or in-person. Effective branding not only makes a brand recognisable but also influences customer loyalty and business growth.
  • How long does the design process take?
    Each job is different we alway aim for around a 30 day turnaround. If you have a deadline in mind please let us know at the beginning of the process and we will let you know if it is achievable. When we start working together we will send you a design proposal that outlines your project timeline so you know when you can expect to hearfrom us and when we expect to hear from you.
  • Why is good design expensive?
    Brand strategy & Design are the investments in your business. Without a well thought out,intentional and aligned brand you will never connect with your ideal tribe. Plus we are fantastic at what we do, we are a team of experienced creatives who will make this process super smooth and worthwhile for you.
  • Do you offer payment plans?
    A deposit of 50% is required prior to starting your project. The remaining balance will be made over two payments via bank deposit.
  • What if I don't like the initial concepts
    In that case, don’t panic, it’s totally fine. It’s not the end of the world. From here, open and clear communication will help us correct the course! Just send me back your thoughts and we will brainstorm next steps.
  • Can we talk on the phone to see if we connect before I commit?
    Sure, if you love the look of my work and are happy with my pricing feel free to send me an email (justine@alphabetty.com.au) to tee up a time to have a quick chat. However please note, my time is veryimportant to me and only request a call if you are genuinely interested in working together.
  • Ok, I am ready to go, now what?
    You and I turn up the music and get shaking with a happy dance. While that’s happening though,send us an email & we can lock in yourbranding session and get the ball rolling: justine@alphabetty.com.au. You’ll also get a brief run down on how everything will work so you feel prepared and ready to go.
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